Privacy Policy
1. Introduction and data controller
This privacy policy explains how MaalderMedia BV ("MaalderMedia", "we", "us") collects, uses and protects personal data that you provide through our website and fulfilment assessment forms.
The data controller is:
MaalderMedia BV
Berghseweg 35
7076 AD Varsselder
The Netherlands
KvK (Chamber of Commerce): 80202845
VAT: NL861587030B01
Email: info@maaldermedia.com
2. Personal data we collect
When you submit a fulfilment assessment form on our website, we may collect the following personal data:
| Field | Required / Optional |
|---|---|
| Name | Required |
| Email address | Required |
| Company name | Required |
| Website URL | Required |
| Phone number | Optional |
| Main shipping countries | Required |
| Monthly order volume | Required |
| Current fulfilment solution | Required |
| Current fulfilment costs | Optional |
| Biggest logistics challenge | Optional |
3. Purposes of processing
We process your personal data for the following purposes:
- Cost analysis: to analyse your current fulfilment costs and assess whether outsourcing to a European fulfilment partner could offer potential savings.
- Contacting the applicant: to contact you about the results of the analysis and to discuss possible next steps.
4. Legal bases
We rely on the following legal bases under the General Data Protection Regulation (GDPR):
- Performance of a contract or pre-contractual steps (Article 6(1)(b) GDPR): processing your data is necessary to carry out the cost analysis you have requested and to contact you about the results.
- Legitimate interest (Article 6(1)(f) GDPR): we have a legitimate interest in following up commercially after the initial analysis, for example to inform you about relevant fulfilment options. You may object to this processing at any time (see Section 9).
5. Recipients
Your personal data may be shared with the following recipients:
- Internal staff: employees and contractors of MaalderMedia BV who need access to your data to carry out the cost analysis and to contact you.
- SimplePages (processor): our website is hosted on the SimplePages platform, which processes data on our behalf as a data processor.
- Fulfilment partner: your data will only be shared with a fulfilment partner if and when you decide to proceed with a fulfilment solution. Data is not shared with any fulfilment partner during the initial analysis phase.
6. Retention periods
We retain your personal data for as long as necessary to fulfil the purposes described in this privacy policy. When your data is no longer needed for these purposes, we will delete or anonymise it.
7. International transfers
Your personal data may be processed outside the European Economic Area (EEA) in the following cases:
- SimplePages: our website hosting provider may process data outside the EEA. Appropriate safeguards are in place to protect your data.
- PostHog: our analytics provider may process data outside the EEA. Appropriate safeguards are in place to protect your data.
8. Cookies and tracking
We use PostHog for basic pageview analytics. This helps us understand how visitors use our website.
The following features are explicitly disabled:
- Session recording
- Heatmaps
- User profiles / person-level tracking
We do not use third-party marketing cookies on this website.
9. Your privacy rights
Under the GDPR, you have the following rights with regard to your personal data:
- Right of access: you have the right to request a copy of the personal data we hold about you.
- Right to rectification: you have the right to request correction of inaccurate or incomplete personal data.
- Right to erasure: you have the right to request deletion of your personal data, subject to applicable legal obligations.
- Right to restriction of processing: you have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: you have the right to receive your personal data in a structured, commonly used and machine-readable format.
- Right to object: you have the right to object to the processing of your personal data based on legitimate interest (Article 6(1)(f) GDPR).
- Right to withdraw consent: where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at info@maaldermedia.com.
10. Complaints
If you believe that we have not handled your personal data in accordance with applicable data protection legislation, you have the right to lodge a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
www.autoriteitpersoonsgegevens.nl
We would appreciate the opportunity to address your concerns before you contact the supervisory authority. Please reach out to us first at info@maaldermedia.com.
11. Changes and contact
We may update this privacy policy from time to time. The most recent version will always be available on this page, with the version number and date indicated at the top.
If you have any questions about this privacy policy or about how we handle your personal data, please contact us:
MaalderMedia BV
Berghseweg 35
7076 AD Varsselder
The Netherlands
Email: info@maaldermedia.com